Interchange Plus Pricing and Rate Guarantee — Heartland offers Interchange Plus Pricing to help understand the true cost of every credit or debit card that comes through your business with full disclosure into how much you’re paying Heartland and how much to the card brands. We pass through any payment processing interchange reductions or increases that may occur so that there are no surprises.
- Fast Care– Our U.S.-based Service Center provides live customer support 24/7/365, with calls answered in less than ten seconds on average. Unlike other support lines, Heartland doesn’t use a ticket system that requires waiting for a resolution. A Customer Advocate will address your inquiries immediately.
- Secure Processing – You will get a credit card processor that is dedicated to protecting your business. Heartland Secure, our card processing security solution, uses three powerful technologies—EMV, end-to-end encryption and tokenization—to protect your customer’s card data as soon as the credit or debit card is used, making all data completely useless to hackers.
- Comprehensive Breach Warranty - Heartland Secure, our credit card processing security technology will provide you with a comprehensive breach warranty. In the unlikely event that you experience a credit card breach while using a Heartland Secure-certified device, we will pay for losses, fines and fees that result from a card data breach.
- Mobile Payments - Heartland’s Mobile Payments solution allows you to close a sale wherever you are, quickly and securely by simply downloading the Heartland Mobuyle App and connecting the Heartland card reader to the audio jack. All major card brands, corporate cards and Heartland gift cards may be processed through the phone, without storing cardholder data.
- Billing Solutions - Give your customers the the freedom to pay their bills the way they want—phone, web, mobile or in person. Heartland offers simplicity for your customers and their customers when it comes to the billing process with the following features:
- Cost Savings by processing fewer paper bills
- Solution fully hosted by Heartland
- Reduced late and delinquent payments
- PCI Level 1 Certified
- Comprehensive and flexible reporting
- Easy recording and bookkeeping software
Relationship Manager, Heartland Payment Systems
Email address: Felicia.Mayo@e-hps.com.